The Certified Facility Manager (CFM) is the globally-recognized credential to help you showcase the mastery of your skills and knowledge across the entire FM body of knowledge.
Certified Facility Manager (CFM)® Certification Training

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This course recognizes multidisciplinary activities of facilities management and hence imparts application knowledge on eleven core competencies that is required to pass IFMA’s CFM exam and
establish oneself as a successful facilities manager. This course discusses in detail the interaction between tangible (facilities) and intangible (people) elements of facilities management.
Course Objectives
At the completion of this course, learners will be able to
- Know important terminologies, guidelines, practices, assessment techniques to effectively management tangible assets under facilities management
- Keep abreast of sustainability concepts and assessment techniques under waste management, water management, energy management etc., and ensure legal compliance
- Recognize, evaluate and manage human, political, social, economic and industry factors affecting facility management and strategically align facility management with the organization
- Produce and maintain, adapt an evolving plan that reflects changes in project requirements, stakeholder feedback and review findings etc.,
- Apply tools and techniques to planning, coordinating, implementing, evaluating and closing out facility management projects.
- Understand and employ financial and business aspects such as capital budgeting, financial analysis & reporting, procurement contracting etc.,
- Apply various metrics, steps, assessment tools and techniques in Quality, Risk , Information and Technology management
IFMA’s CFM Certification Training Program. CFM is the world’s leading credential in Facility Management.
I Occupancy and Human Factors
- Workplace environment
- Occupant services
- Occupant health, safety and security
II Operations and Maintenance
- Buildings, building systems, infrastructure, and grounds
- Furniture, fixtures, and equipment
- Physical safety and security
- Operations and maintenance processes
- Work management support systems
- Renewals and renovations
III Sustainability
- Energy management
- Water management
- Materials and consumables management
- Waste Management
- Workplace and site management
IV Facility Information Management and Technology Management
- Data collection and information management
- Information protection and cyber-security
- Technology needs assessment and implementation
- Maintenance and upgrade of technology systems
V Risk Management
- Risk management planning
- Emergency preparedness, response and recovery
- Facility resilience and business continuity
VI Communication
- Planning
- Delivery
- Evaluation
VII Performance and Quality
- Quality Management
- Performance Management
VIII Leadership and Strategy
- Strategic planning and alignment with the demand organisation
- Policies, procedures and compliance
- Individual and team management
- Leadership
- Relationship and conflict management
- Change management
- Corporate social responsibility
- Political, social, economic, and industry factors affecting facility management
IX Finance and Business
- Operational and capital budgeting
- Evidence-based decision-making process (e.g. business case)
- Procurement (e.g. purchasing, sourcing of goods and services)
- Contracting
- Financial analysis and reporting
X Real Estate
- Real estate strategies
- Real estate assessment, acquisition, and disposal
- Real estate asset management
XI Project Management
- Planning and design
- Execution and delivery
- Evaluation
24 Instructional Hours
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