Certified Facility Manager (CFM) Preparatory Course

Widely regarded as the pinnacle achievement in facility management certification that helps you to grow as a leader, show case your expertise in facility management competencies.


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This course recognizes multidisciplinary activities of facilities management and hence imparts application knowledge on eleven core competencies that is required to pass IFMA’s CFM exam and establish oneself as a successful facilities manager. This course discuss in detail the interaction between tangible (facilities) and intangible (people) elements of facilities management

Course Objectives

At the completion of this course, learners will be able to

  • Know important terminologies, guidelines, practices, assessment techniques to effectively management tangible assets under facilities management
  • Keep abreast of sustainability concepts and assessment techniques under waste management,
    water management, energy management etc., and ensure legal compliance
  • Recognize, evaluate and manage human, political, social, economic and industry factors affecting facility management and strategically align facility management with the organization
  • Apply tools and techniques to planning, coordinating, implementing, evaluating and closing out facility management projects.
  • Understand and employ financial and business aspects such as capital budgeting, financial analysis & reporting, procurement contracting etc.,
  • Apply various metrics, steps, assessment tools and techniques in quality,risk ,information and technology management

I Occupancy and Human Factors

  • Workplace environment
  • Occupant services
  • Occupant health, safety and security

II Operations and Maintenance

  • Buildings, building systems, infrastructure, and grounds
  • Furniture, fixtures, and equipment
  • Physical safety and security
  • Operations and maintenance processes
  • Work management support systems
  • Renewals and renovations
  • Eliminating team impediments
  • Managing virtual team

III Sustainability

  • Energy management
  • Water management
  • Materials and consumables management
  • Waste Management
  • Workplace and site management

IV Facility Information Management and Technology Management

  • Data collection and information management
  • Information protection and cyber-security
  • Technology needs assessment and implementation
  • Maintenance and upgrade of technology systems

V Risk Management

  • Risk management planning
  • Emergency preparedness, response and recovery
  • Facility resilience and business continuity

VI Communication

  • Planning
  • Delivery
  • Evaluation

VII Performance and Quality

  • Quality Management
  • Performance Management

VIII Leadership and Strategy

  • Strategic planning and alignment with the demand organisation
  • Policies, procedures and compliance
  • Individual and team management
  • Leadership
  • Relationship and conflict management
  • Change management
  • Corporate social responsibility
  • Political, social, economic, and industry factors affecting facility management

IX Finance and Business

  • Operational and capital budgeting
  • Evidence-based decision-making process (e.g. business case)
  • Procurement (e.g. purchasing, sourcing of goods and services)
  • Contracting
  • Financial analysis and reporting

X Real Estate

  • Real estate strategies
  • Real estate assessment, acquisition, and disposal
  • Real estate asset management
  • Space management
  • Major projects and new construction

XI Project Management

  • Planning and design
  • Execution and delivery
  • Evaluation
Kharthik Nandagopal photo

Kharthik Nandagopal

PCM ACP Professional
I would like to thank Quadra plus for their excellent support throughout and a special thanks to our coach Ms. Durga for her wonderful support and dedication. Her knowledge and command over the subject is inspiring and at the same time she ensured that the classes were enjoyable and lively. I would definitely recommend Quadra plus to my colleagues and I shall surely miss these interactions with the batch and also with Durga. I sincerely wish Quadra plus the very best and once again a big thanks to Durga for everything.

35 Instructional Hours

IFMA ’s CFM Study Guide

Instructor Notes

KHDA Approved Certificate

Exam Application Assistance

Free Retraining

Free entry pass to webinars

Mock Exam Questions

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